Professional Tracks

Myanmar Citizens Bank (MCB) – Myanmar

  • From 01 October 2025 to current
  • Location: Yangon, Myanmar
  • Scope: IT Infrastructure, IT Platform, IT Helpdesk, EUS and IT Operations for ATM, NOC, ITSM, IT Security, ISMS, Cybersecurity, IT Projects
  • Lead day-to-day IT operations across data centers, networks, cloud platforms, and end-user computing.
  • Ensure availability, stability, and optimal performance of all banking applications and technology platforms.
  • Establish and enforce IT operational standards, procedures, and SLAs in alignment with regulatory and business requirements.
  • Oversee ITIL-based service management processes including incident, problem, change, and release management.
  • Drive root-cause analysis and preventive measures to minimize service disruption.
  • Manage 24/7 technology support coverage for critical banking systems.
  • Ensure effective monitoring, capacity planning, patching, and performance optimization of systems and infrastructure.
  • Oversee disaster recovery planning, drills, and execution for technology systems.
  • Implement robust cybersecurity operational controls in collaboration with the CISO.
  • Lead and mentor the Technology Operations team, fostering a high-performance, customer-centric culture.
  • Manage relationships and performance of external technology vendors and service providers.
  • Support talent development, succession planning, and skills enhancement within the team.
  • Ensure operational compliance with banking regulations, ISO 27001, PCI DSS, and other relevant standards.
  • Monitor and report operational risks, incidents, and key metrics to the CTO and relevant governance committees.
  • Support internal and external audits and ensure timely closure of findings.

TES-AMM Pte Ltd (SK tes – SK Group) – Singapore

  • From 01 July 2024 to current
  • 1 Year & 1 Month
  • Location: Singapore
  • Scope: ISMS, ISO27001 and IT Audit, CATO networks, Phishing Platform, IT Governance, IT Compliance, SAP HANA
  • Maintain and improve the Information Security Management System (ISMS) Framework and its documentation suite.
  • Support the implementation of security controls defined on security policies, standards, and procedures.
  • Review documentation and proactively provide feedback and recommendations.
  • Evaluate new security products, technologies, and solutions for use within SK tes.
  • Monitor systems for anomalies and report cyber security incidents when detected.
  • Participate in and coordinate security incident response activities, including supporting the triage of cyber security incidents as they occur and writing Post-Incident Reports.
  • Facilitate all cybersecurity and third-party audit and risk assessment.
  • ISO27001 Group Certification and Cybersecurity Management for APAC (Singapore, Malaysia, Indonesia, India, Taiwan, Hongkong, Philippines, Australia and New Zealand, Japan etc.)
  • Managed CATO Networks, Cortex XDR (Palo Alto Networks), Virtual SOC (Vendor)
  • Ad-Hoc Assigned tasks by top management and CIO

Ademco (Far East) (Ademco Security Group) – Singapore

  • From 01 March 2023 to 30 June 2024 
  • 1 Year & 3 Months
  • Location: Singapore
  • Scope: Plan, Establish and Build Cyber Defense with the team, Data Center’s Network and System Security, IT Governance, BCM, Disaster Recovery, VAPT, SIEM
  • Plan, establish and build cyber defense with the team
  • Align and support the group’s Cyber Security Strategy and Information Security Systems
  • Design and Implement Cyber Security Policies and SOP
  • Conduct VAPT (Vulnerability Assessment and Penetration Testing) based on internal demand
  • Monitor, manage, and support internal Cyber related issues and POC
  • Promote and lead cyber risk awareness related activities
  • Data Centre’s Operation
  • Manage SIEM, Systems and Network Engineering
  • ISO27001 Practice, BCM, Disaster Recovery etc.
  • Ad-Hoc Assignment by Head of IT

ABC-MIB Group of Companies – Myanmar

  • From 01 December 2020 to 28 February 2023 
  • 2 Years & 2 Months
  • Location: Yangon, Myanmar
  • Scope: IT Governance, Data Security IT Projects, Data Center’s Network and Systems 

Oversee, Manage, and Lead the technical architecture and IT infrastructure

Technical Scope

  • Lead, implement, operate, and maintain the individual data centres of business units
  • Implementation, monitoring, troubleshooting for the whole network architecture and internal MIS
  • Manage and provide guideline for HQ and Business Units’ Cloud Infrastructure
  • Supervise and drive the IT Teams from each business unit to achieve maximum capacity
  • Information Security and Cyber defence strategies for the whole group
  • Arrange IT Audit for all internal business units and departments
  • Control and maintain the Cloud Servers, Private Network, and Internal Communication System
  • Manage group’s cloud services including license, O365, Google Workspace etc.
  • Liaise, recommend, and decide each and every business unit’s technical difficulties
Management Scope
  • Set objectives, policies, and strategies for group and business unit level IT Departments
  • Recommend and set guidelines to adopt suitable technology to streamline all internal operations
  • Plan and implement new systems to improve customer experience
  • Check, decide, and approve for procurement of IT related equipment, Software, and Systems
  • Establish and manage partnership with IT providers for operation improvement
  • Direct and organize technological decision related to Hardware, Software, Database, and Infrastructure
  • Analyze the cost, value, and risk of information technology to advise top management
  • Recommend IT action plan for HQ and all business units based on demand
  • Participate in top management strategy and reporting meetings and discuss technical requirements
 
 
 

ABC Beauty (ABC-MIB group of Companies) – Myanmar

  • From 01 June 2018 to 30 September 2020 
  • 2 Years & 5 Months
  • Location: Yangon, Myanmar
  • Scope: Formation of IT Department, IT Infrastructure, IT Systems and Network, IT Helpdesk Operation
  • Build and Operate an effective IT Team with required skill-set to support the business operations
  • Design, Implement, and Enforce the Internal MIS such as Sales Force Automation, ODOO ERP, Internal Approval System, IT Inventory as the part of Group’s Business Strategy under the Group’s Guidelines
  • Design, Maintain, and Enhance the current Data Centre’s Network Setup
  • Lead in implementation, troubleshooting, administration, maintaining of current computer systems and network architecture (office network, wireless, CCTV control etc.)
  • Manage software and hardware components of Data Centre and company employees
  • Conduct IT knowledge training for onboarding staffs and Departments
  • Participate and define internal IT Strategy based on the Group’s Instruction
  • Manage to operate IT Helpdesk to support the business
  • Set and build the clear goals for IT related matters as well as manage the IT Budget
  • Manage to cover on data and information backup, and disaster recovery
  • Determine IT Plans and recommend the technologies to invest for business’s long term benefit
  • Monthly report to Group and Top Management
  • Manage suppliers and vendors for IT products and IT Projects
  • Any other assignment assigned by Group CTO (Headquarter) and Top Management Team

Media Data Systems Ltd – Singapore

  • From 01 October 2016 to 31 May 2018 
  • 1 Year & 7 Months
  • Location: Singapore
  • Scope: Leading for Network Infrastructure of Data Centers and projects, IT Inventory, Server, and Storage Systems
  • Lead in Network Infrastructure Implementations, troubleshooting, maintaining, and administration
  • Administration of Citrix Load Balancers and Data Center Storages (SAN and EMC)
  • Configuration of Cisco Core Switches 7K, 5K, 3K series and Catalyst Switches
  • Controlling and configuration of 1st Tier Firewall, Cisco ASA
  • Controlling and configuration of 2nd Tier Firewall, FortiGate 1000C
  • Configuration of complex network such as MPLS, PBR, ACL etc.
  • Configuration of DNS, Radius and other Linux Servers, Proxy Servers, Core Linux Servers
  • Administration of VM Ware, ESXi, VEEAM
  • 2nd and 3rd level troubleshooting in critical situation on infrastructure and Network Monitoring Systems
  • Leading the project implementations among our teams and cooperating with branch offices
  • Daily, weekly, monthly routines tasks, and manage quarter and Year-End maintenance projects
  • Manage web servers such as Apache and services
  • Closely working among various departments and teams in both of local and overseas
  • Manage project timeline, implementation, testing, completion etc.
  • Any other assignment by reporting manager and senior management

Ademco (Far East) (Ademco Security Group) – Singapore

  • From 01 January 2013 to 30 September 2016 
  • 3 Years & 8 Months
  • Location: Singapore
  • Scope: Network and Server Systems Design and Implementation, IT Inventory, Project, IT Helpdesk
  • Responsible for helpdesk duties including End-users support for delivering Desktop PC and Laptop
  • Team participation and support in IT Projects (OCBC Bank, ASCENDAS, LLOYDS Bank)
  • Administration of Firewall, Cisco Switches, Active Directory, Wi-Fi
  • Monitoring and administration of Virtual Servers, SAN Storage, VEEAM and NAS Backups
  • Manage VOIP, databases, and internal hardware servers
  • Maintain, implement and troubleshoot for data center’s network and internal IT system
  • Administration of Disaster Recovery, IT Policies, IT Audit, IT Checklists, and vendor management
  • Provide 24/7 support in case of urgent situation in Data Center